Job Description

Job Description

Job Description

Join Esker as a JOB TITLE

Esker is a global leader in AI-powered business solutions for the Office of the CFO. Our Source-to-Pay and Order-to-Cash platform serves 3,000+ customers - including NVIDIA, Whirlpool, Sony, and Trek - supporting 1.2M users and generating $200M+ in annual revenue. Founded in 1985, we've grown to 1,200+ employees worldwide with a culture focused on improving working capital, human relationships, and environmental sustainability. Esker operates in five continents with global headquarters in Lyon, France, and two U.S. locations in Madison, WI, and Denver, CO.

The Role

Step into a high-impact role where you’ll serve as a trusted advisor, partnering directly with clients to transform their Source-To-Pay processes using cutting-edge SaaS automation solutions. Join a collaborative, fast-paced team where your expertise will drive meaningful business outcomes while giving you the opportunity to grow your skills with industry-leading technology.

Key Tasks/Duties:

· Work as part of a team to implement Esker’s on Demand cloud SaaS solutions with the majority of time dedicated to requirements gathering, data integration, training and configuration of Esker solutions.

· Utilize a variety of technologies to extend standard functionality of Esker solutions such as end-user interface, reports and workflow to meet client business requirements.

· Work closely with customers to define requirements, test the application and train end users.

· Develop customer connection between their strategic goals and Esker solutions.

· Create and execute standard test cases and test plans to validate development and product configurations for go live readiness. Customize standard test cases based on customer specific criteria.

· Document product configurations and custom development for customers or internal stakeholders (Cx, ESS).

· Trouble-shoot issues that arise in the course of configuring solutions and ensure these issues are resolved to the satisfaction of the project manager.

· Identify improvements to our solutions, processes or supporting documentation

· Work with Sales, Research & Development (R&D), Customer Success (CS) and Esker Solution Support teams to ensure successful implementation and post implementation support

· Ability to diagram, notate, and analyze current state processes, reports, and files

Essential Experience:

· Bachelor’s degree preferably in general business, Finance or Accounting

· 1-3 years of client facing implementation experience is preferred but not required

· 3-5 years of experience in Finance and Accounting processing; with a focus on understanding billing, credit, and collections processes.

· Lead internal or customer facing demonstration of solution calling close attention to areas relevant to the customers ‘big picture’ objectives

· Lead project requirement gathering and configuration with customers

· Demonstrated Source-to-Pay solution knowledge

· Experience with documenting and diagraming solutions

Competencies:

· Strong customer service skills

· Excellent verbal, written communication, interpersonal and presentation skills

· Experience in Accounting or Finance with handling all aspects of source to pay

· Ability to work as part of a team or independently to meet project goals

· Ability to work well with other departments and varying levels of management

· Ability to function effectively in a fast-paced environment and manage multiple projects simultaneously

· Experience using a SaaS technical solution

Working Conditions:

• Prolonged periods sitting at a desk and working on a computer

Travel:

• Ability to travel up to 10% of working hours

Salary Range: $80,000-$132,400

This posting will close on Wednesday, September 30th at 12 CT.

Employee Benefits

• Student loan repayment assistance

• Flexible work schedule, summer hours, and work from home options

• Profit sharing options

• Paid time off for community outreach and volunteer opportunities

• Yearly stipend for employee wellness, hobbies, or educational activities

• Dog-friendly work environment

• Competitive salary and benefits package

Come as You Are

Esker is an equal opportunity employer that celebrates diversity and is committed to maintaining an inclusive and mutually respectful work environment. We do not discriminate against any qualified applicants on the basis of: race, color, national origin, religion, age, sex, sexual orientation, gender identity or expression, pregnancy, disability, medical history, military or veteran status, and any other characteristic protected by applicable law.

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